[asterisk-bugs] [Asterisk 0014157]: Asterisk revision 166901 segfault during park using Aastra SPRE function to park extension

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
====================================================================== 
http://bugs.digium.com/view.php?id=14157 
====================================================================== 
Reported By:                aragon
Assigned To:                murf
====================================================================== 
Project:                    Asterisk
Issue ID:                   14157
Category:                   Features/Parking
Reproducibility:            always
Severity:                   crash
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.23-rc3 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!): 166901 
Disclaimer on File?:        N/A 
Request Review:              
====================================================================== 
Date Submitted:             2008-12-31 16:32 CST
Last Modified:              2009-01-09 16:34 CST
====================================================================== 
Summary:                    Asterisk revision 166901 segfault during park using
Aastra SPRE function to park extension
Description: 
features.conf
parkext=700

Aastra programmable key configured as spre:700

Aastra phone answers incoming call from another SIP extension.
Aastra user presses PFK to send caller to park orbit.
Aastra phone automatically grabs line 2 key puts line 1 on hold and plays
back park extension 701 on line 2.
Asterisk segfaults
Line 1 remains on hold and blinking on Aastra phone for a short time.




Asterisk segfaults


====================================================================== 

---------------------------------------------------------------------- 
 (0097388) murf (administrator) - 2009-01-09 16:34
 http://bugs.digium.com/view.php?id=14157#c97388 
---------------------------------------------------------------------- 
Oho! I pulled out the userguide for the 53i and lo and behold, there it
is, you can program the softkeys...

The 53i manual seems to want you to use the web interface to program the
phone...

and has very specific instructions for Asterisk (or Aasterisk in one
place!)

On page 32 of the Model 53i IP Phone User Guide, it suggests using
sprecode.
But on pages 33 and 34, "Setting Park/Pickup Keys", they advise for
asterisk you'd  use the Hard Key value of "Park", and/or "Pickup" (one key
for Park, another key for Pickup), with Value field set to 700 for either
case. As to "Line", they say "select the lines for which to apply the Park
and pickup configuration". 

So, here's what I'm thinking. You say it puts line 1 on hold, and then
pumps
the precode out to line 2. This sounds... not good. I'd play with the
"line" entry for the programmable softkey and see if another setting works
better.
And, I'd check to make sure the phone has hardkey options of Park or
Pickup, and use those instead of the precode stuff.

And if all you have is the precode stuff, then set up in features.conf, a
one-touch code for parking (like *3 or something), and see if that works
better with the precode option. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-01-09 16:34 murf           Note Added: 0097388                          
======================================================================