[asterisk-bugs] [Asterisk 0014536]: After a caller is processed by app_queue the queue_log logs the hangup as TRANSFER
Asterisk Bug Tracker
noreply at bugs.digium.com
Thu Feb 26 09:59:33 CST 2009
A NOTE has been added to this issue.
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http://bugs.digium.com/view.php?id=14536
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Reported By: aragon
Assigned To:
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Project: Asterisk
Issue ID: 14536
Category: Applications/app_queue
Reproducibility: always
Severity: minor
Priority: normal
Status: new
Asterisk Version: 1.4.23
Regression: No
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!): 173594
Request Review:
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Date Submitted: 2009-02-23 19:26 CST
Last Modified: 2009-02-26 09:59 CST
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Summary: After a caller is processed by app_queue the
queue_log logs the hangup as TRANSFER
Description:
I'm using agent callback and not channel_agent
In this example ext 222 dials *850 to enter a test queue and ext 233
(agent 1) answers the call. Then 222 hangs up.
But my queue_log logs the hangup reason as TRANSFER instead of
COMPLETEAGENT or COMPLETECALLER
I think I am using revision 173594
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(0100795) aragon (reporter) - 2009-02-26 09:59
http://bugs.digium.com/view.php?id=14536#c100795
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The problem isn't service affecting so I opened it as minor but its bunging
up all my Call Center statistics. I hope a developer can take a look at
this issue soon. I cannot upgrade Asterisk on any other sites until this
issue is resolved... and I wouldn't want to see this problem turn up in
1.4.24 when it is released to the masses.
I'm getting a little desperate
Issue History
Date Modified Username Field Change
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2009-02-26 09:59 aragon Note Added: 0100795
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