[asterisk-bugs] [Asterisk 0014329]: wrapuptime=0 in 1.6.0.1 and 1.6.0.3

Asterisk Bug Tracker noreply at bugs.digium.com
Thu Feb 12 14:41:08 CST 2009


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=14329 
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Reported By:                x86
Assigned To:                putnopvut
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Project:                    Asterisk
Issue ID:                   14329
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.6.0.3 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-01-25 17:23 CST
Last Modified:              2009-02-12 14:41 CST
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Summary:                    wrapuptime=0 in 1.6.0.1 and 1.6.0.3
Description: 
When you set wrapuptime=0 in queues.conf on any queue, persistent (afaik...
did not try dynamic agents) members of that queue will randomly (more so
than not) miss calls if they recently got off of the phone. It seems that
when the wrap up time is set to 0, app_queue ignores the 0 and defaults the
value to something around 10 seconds.
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 (0100048) putnopvut (administrator) - 2009-02-12 14:41
 http://bugs.digium.com/view.php?id=14329#c100048 
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Thanks for the information. I think at this point I'm just about out of
potential things I could ask for from you, aside from debug output. What I
think would be helpful is seeing console output with verbose and debug
turned to at least 4. The timeframe I'd like to see is a call entering a
queue and ringing everyone, followed by a call entering the queue and not
properly ringing the member that just hung up. If it is possible to
simplify your setup and scenario so there isn't a bunch of noise from other
operations on the console, it would be very much appreciated, but I
certainly understand if this cannot be done. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-02-12 14:41 putnopvut      Note Added: 0100048                          
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