[asterisk-bugs] [Asterisk 0014381]: Modifying wrapup from dialplan or manager - Let a queue member get out of wrapup early

[Asterisk Bug Tracker]

The following issue has been RESOLVED. 
====================================================================== 
http://bugs.digium.com/view.php?id=14381 
====================================================================== 
Reported By:                fiddur
Assigned To:                putnopvut
====================================================================== 
Project:                    Asterisk
Issue ID:                   14381
Category:                   Applications/app_queue
Reproducibility:            N/A
Severity:                   feature
Priority:                   normal
Status:                     resolved
Asterisk Version:           SVN 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): 1.6.0 
SVN Revision (number only!):  
Request Review:              
Resolution:                 suspended
Fixed in Version:           
====================================================================== 
Date Submitted:             2009-02-01 01:11 CST
Last Modified:              2009-02-12 09:42 CST
====================================================================== 
Summary:                    Modifying wrapup from dialplan or manager - Let a
queue member get out of wrapup early
Description: 
After a queue call, the queue member goes into wrapup.  I want to enable
the member to end his wrapup faster, if he feels he can take a new call
faster.  Reasonably, he'd do this by pushing a button that cancels the
wrapup.

There is also the possibility he would want to prolong the wrapup.  That
is not as much an issue as he could pause his queue membership, but
modifying the wrapup would be a more correct way to do it.
====================================================================== 

---------------------------------------------------------------------- 
 (0099992) putnopvut (administrator) - 2009-02-12 09:42
 http://bugs.digium.com/view.php?id=14381#c99992 
---------------------------------------------------------------------- 
Nope, the lastcall portion of a member is only updated on calls from the
queue. This is what is used to gauge if the wrapuptime is still in effect
for a member.

According to the bug guidelines, I have to close this issue, at least for
now, since it is a feature request with no code attached. If you want to
discuss implementation details further, the appropriate medium is the
asterisk-dev mailing list. Once details have been worked out and you have
code written, you can either re-open this or open a new ticket. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-02-12 09:42 putnopvut      Note Added: 0099992                          
2009-02-12 09:42 putnopvut      Status                   assigned => resolved
2009-02-12 09:42 putnopvut      Resolution               open => suspended   
======================================================================