[asterisk-bugs] [Asterisk 0014329]: wrapuptime=0 in 1.6.0.1 and 1.6.0.3

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=14329 
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Reported By:                x86
Assigned To:                putnopvut
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Project:                    Asterisk
Issue ID:                   14329
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.6.0.3 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-01-25 17:23 CST
Last Modified:              2009-02-10 20:28 CST
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Summary:                    wrapuptime=0 in 1.6.0.1 and 1.6.0.3
Description: 
When you set wrapuptime=0 in queues.conf on any queue, persistent (afaik...
did not try dynamic agents) members of that queue will randomly (more so
than not) miss calls if they recently got off of the phone. It seems that
when the wrap up time is set to 0, app_queue ignores the 0 and defaults the
value to something around 10 seconds.
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 (0099865) x86 (reporter) - 2009-02-10 20:28
 http://bugs.digium.com/view.php?id=14329#c99865 
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No, even with a single queue the problem still happens, for example: Caller
A calls into the queue, Member 1 answers. A couple of seconds (well more
than the wrapuptime when set to 0) after Member 1 hangs up, Caller B calls
into the same queue. Member 1's phone will not ring. 

Issue History 
Date Modified    Username       Field                    Change               
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2009-02-10 20:28 x86            Note Added: 0099865                          
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