[asterisk-bugs] [Asterisk 0014449]: que don't pass call to agents

Asterisk Bug Tracker noreply at bugs.digium.com
Tue Feb 10 11:16:14 CST 2009


The following issue has been UPDATED. 
====================================================================== 
http://bugs.digium.com/view.php?id=14449 
====================================================================== 
Reported By:                rigper
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   14449
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     closed
Asterisk Version:           1.4.22 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases):  1.4  
SVN Revision (number only!):  
Request Review:              
Resolution:                 no change required
Fixed in Version:           
====================================================================== 
Date Submitted:             2009-02-10 08:23 CST
Last Modified:              2009-02-10 11:16 CST
====================================================================== 
Summary:                    que don't pass call to agents
Description: 
in a call center sometime queue don't pass calls to all agents, and agents
is not paused.
I'm using dynamics agents

queue basic configuration

Agent timeout = 15
retry = 5
ring strategy = leatrecent
wrap-up time = 20

anyody can help me please to resolv this problem. thank 

====================================================================== 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-02-10 11:16 blitzrage      Resolution               open => no change
required
======================================================================




More information about the asterisk-bugs mailing list