[asterisk-bugs] [Asterisk 0014449]: que don't pass call to agents

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=14449 
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Reported By:                rigper
Assigned To:                
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Project:                    Asterisk
Issue ID:                   14449
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.22 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases):  1.4  
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-02-10 08:23 CST
Last Modified:              2009-02-10 11:15 CST
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Summary:                    que don't pass call to agents
Description: 
in a call center sometime queue don't pass calls to all agents, and agents
is not paused.
I'm using dynamics agents

queue basic configuration

Agent timeout = 15
retry = 5
ring strategy = leatrecent
wrap-up time = 20

anyody can help me please to resolv this problem. thank 

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 (0099805) blitzrage (administrator) - 2009-02-10 11:15
 http://bugs.digium.com/view.php?id=14449#c99805 
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Thanks for your comments. This does not appear to be a bug report and we
are closing it. We appreciate the difficulties you are facing, but it would
make more sense to raise your question in the support tracker,
http://www.asterisk.org/support

I'd encourage you to seek out help on the Asterisk Users mailing list, or
see #asterisk on the Freenode IRC network at irc.freenode.net. Thanks! 

Issue History 
Date Modified    Username       Field                    Change               
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2009-02-10 11:16 blitzrage      Note Added: 0099805                          
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