[asterisk-bugs] [Asterisk 0014449]: que don't pass call to agents

Asterisk Bug Tracker noreply at bugs.digium.com
Tue Feb 10 08:23:14 CST 2009


The following issue has been SUBMITTED. 
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http://bugs.digium.com/view.php?id=14449 
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Reported By:                rigper
Assigned To:                
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Project:                    Asterisk
Issue ID:                   14449
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.22 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases):  1.4  
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-02-10 08:23 CST
Last Modified:              2009-02-10 08:23 CST
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Summary:                    que don't pass call to agents
Description: 
in a call center sometime queue don't pass calls to all agents, and agents
is not paused.
I'm using dynamics agents

queue basic configuration

Agent timeout = 15
retry = 5
ring strategy = leatrecent
wrap-up time = 20

anyody can help me please to resolv this problem. thank 

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Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-02-10 08:23 rigper         New Issue                                    
2009-02-10 08:23 rigper         Asterisk Version          => 1.4.22          
2009-02-10 08:23 rigper         Regression                => No              
2009-02-10 08:23 rigper         SVN Branch (only for SVN checkouts, not tarball
releases) =>  1.4            
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