[asterisk-bugs] [Asterisk 0014376]: autopause should not pause interfaces that are busy

[Asterisk Bug Tracker]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=14376 
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Reported By:                fiddur
Assigned To:                putnopvut
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Project:                    Asterisk
Issue ID:                   14376
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   tweak
Priority:                   normal
Status:                     ready for testing
Asterisk Version:           SVN 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): 1.6.0 
SVN Revision (number only!): 172702 
Request Review:              
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Date Submitted:             2009-01-31 02:05 CST
Last Modified:              2009-02-03 02:33 CST
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Summary:                    autopause should not pause interfaces that are busy
Description: 
It makes no sence auto-pausing a queue-members who are busy on the phone.

I guess the point of an auto-pause function, is to pause queue members who
fail to answer within the timout limit, marking them as paused as they
probably left their seats forgetting to put on pause themselves.

If. in this scenario, the queue member is busy on the phone, the interface
immediately returns a busy response, and the queue pauses him, so that when
he's not on the phone anymore, he won't get his calls.  I don't see the use
of that.

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 (0099321) fiddur (reporter) - 2009-02-03 02:33
 http://bugs.digium.com/view.php?id=14376#c99321 
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I tried it, and it works good I think.

In a queue I had one member, SIP/166, with the phone on DND but not paused
in the queue.  It tries calling that member over and over again; but I
guess that is as it should, since the member could un-dnd his phone while
the call is in the queue?

I also tried having another member, with higher penalty, and that member
gets called after the one with DND, so I think it does exactly what it
should.

Nice work! 

Issue History 
Date Modified    Username       Field                    Change               
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2009-02-03 02:33 fiddur         Note Added: 0099321                          
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