[asterisk-bugs] [Asterisk 0014376]: autopause should not pause interfaces that are busy

Asterisk Bug Tracker noreply at bugs.digium.com
Sun Feb 1 15:04:40 CST 2009


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=14376 
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Reported By:                fiddur
Assigned To:                putnopvut
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Project:                    Asterisk
Issue ID:                   14376
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   tweak
Priority:                   normal
Status:                     acknowledged
Asterisk Version:           SVN 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): 1.6.0 
SVN Revision (number only!): 172702 
Request Review:              
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Date Submitted:             2009-01-31 02:05 CST
Last Modified:              2009-02-01 15:04 CST
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Summary:                    autopause should not pause interfaces that are busy
Description: 
It makes no sence auto-pausing a queue-members who are busy on the phone.

I guess the point of an auto-pause function, is to pause queue members who
fail to answer within the timout limit, marking them as paused as they
probably left their seats forgetting to put on pause themselves.

If. in this scenario, the queue member is busy on the phone, the interface
immediately returns a busy response, and the queue pauses him, so that when
he's not on the phone anymore, he won't get his calls.  I don't see the use
of that.

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 (0099203) putnopvut (administrator) - 2009-02-01 15:04
 http://bugs.digium.com/view.php?id=14376#c99203 
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ringinuse=no would solve the problem, and it should work for any type of
members, even non-SIP ones.

I think your request is reasonable. I just need to make doubly sure that
the queue won't continue trying to call the same member over and over
again. I think the stillgoing variable on the callattempt structure for the
busy member will prevent the queue from attempting to re-ring that member,
though. I'll investigate on my test setup on Monday. 

Issue History 
Date Modified    Username       Field                    Change               
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2009-02-01 15:04 putnopvut      Note Added: 0099203                          
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