[asterisk-bugs] [Asterisk 0014381]: Modifying wrapup from dialplan or manager - Let a queue member get out of wrapup early

Asterisk Bug Tracker noreply at bugs.digium.com
Sun Feb 1 01:26:05 CST 2009


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=14381 
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Reported By:                fiddur
Assigned To:                
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Project:                    Asterisk
Issue ID:                   14381
Category:                   Applications/app_queue
Reproducibility:            N/A
Severity:                   feature
Priority:                   normal
Status:                     new
Asterisk Version:           SVN 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): 1.6.0 
SVN Revision (number only!):  
Request Review:              
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Date Submitted:             2009-02-01 01:11 CST
Last Modified:              2009-02-01 01:26 CST
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Summary:                    Modifying wrapup from dialplan or manager - Let a
queue member get out of wrapup early
Description: 
After a queue call, the queue member goes into wrapup.  I want to enable
the member to end his wrapup faster, if he feels he can take a new call
faster.  Reasonably, he'd do this by pushing a button that cancels the
wrapup.

There is also the possibility he would want to prolong the wrapup.  That
is not as much an issue as he could pause his queue membership, but
modifying the wrapup would be a more correct way to do it.
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---------------------------------------------------------------------- 
 (0099197) fiddur (reporter) - 2009-02-01 01:26
 http://bugs.digium.com/view.php?id=14381#c99197 
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Hmm, am I reading the code right in ring_entry, or is this correct assuming
this scenario:

queue test1 has 40 seconds wrapuptime.

If tmp is SIP/1234, hasn't recieved any queue call, but had a normal call
30 seconds ago, he will still be considered in wrapup when a call comes in
on test1?

So then, wrapup is supposed to be considered not just the time you need
after a call from a certain queue, but the time you need to be free of
calls before taking a call from this queue? 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-02-01 01:26 fiddur         Note Added: 0099197                          
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