[asterisk-bugs] [Asterisk 0016384]: [patch] Add support for ring indication when calling member
Asterisk Bug Tracker
noreply at bugs.digium.com
Wed Dec 23 12:39:39 CST 2009
A NOTE has been added to this issue.
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https://issues.asterisk.org/view.php?id=16384
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Reported By: haakon
Assigned To: dvossel
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Project: Asterisk
Issue ID: 16384
Category: Applications/app_queue
Reproducibility: N/A
Severity: feature
Priority: normal
Status: assigned
Asterisk Version: SVN
JIRA: SWP-479
Regression: No
Reviewboard Link:
SVN Branch (only for SVN checkouts, not tarball releases): trunk
SVN Revision (number only!): 232810
Request Review:
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Date Submitted: 2009-12-03 10:31 CST
Last Modified: 2009-12-23 12:39 CST
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Summary: [patch] Add support for ring indication when calling
member
Description:
A lot of ACD systems out there play MOH until a member/agent is ready for a
new call, and then plays normal ring indication until you get an answer.
This is a nice thing to have, since the caller might have been in the
queue for quite a while, and put his phone down. As he hears the ring
indication, he have time enough to pick up the phone before the agent
answers.
This introduces a new parameter 'R' to the Queue application.
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(0115739) svnbot (reporter) - 2009-12-23 12:39
https://issues.asterisk.org/view.php?id=16384#c115739
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Repository: asterisk
Revision: 236304
U trunk/apps/app_queue.c
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r236304 | dvossel | 2009-12-23 12:39:37 -0600 (Wed, 23 Dec 2009) | 12
lines
new parameter 'R' to the Queue application
The 'R' argument stops moh and indicates ringing once the agent is
ringing. This allows the person in the queue to know their call
is potentially about to be answered.
(closes issue https://issues.asterisk.org/view.php?id=16384)
Reported by: haakon
Patches:
new_app_queue.c.patch uploaded by haakon (license 880)
Tested by: haakon, loloski, dvossel
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http://svn.digium.com/view/asterisk?view=rev&revision=236304
Issue History
Date Modified Username Field Change
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2009-12-23 12:39 svnbot Checkin
2009-12-23 12:39 svnbot Note Added: 0115739
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