[asterisk-bugs] [Asterisk 0016384]: [patch] Add support for ring indication when calling member

Asterisk Bug Tracker noreply at bugs.digium.com
Mon Dec 21 03:33:58 CST 2009


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=16384 
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Reported By:                haakon
Assigned To:                
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Project:                    Asterisk
Issue ID:                   16384
Category:                   Applications/app_queue
Reproducibility:            N/A
Severity:                   feature
Priority:                   normal
Status:                     ready for testing
Asterisk Version:           SVN 
JIRA:                       SWP-479 
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases):  trunk 
SVN Revision (number only!): 232810 
Request Review:              
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Date Submitted:             2009-12-03 10:31 CST
Last Modified:              2009-12-21 03:33 CST
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Summary:                    [patch] Add support for ring indication when calling
member
Description: 
A lot of ACD systems out there play MOH until a member/agent is ready for a
new call, and then plays normal ring indication until you get an answer.

This is a nice thing to have, since the caller might have been in the
queue for quite a while, and put his phone down. As he hears the ring
indication, he have time enough to pick up the phone before the agent
answers.

This introduces a new parameter 'R' to the Queue application.
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 (0115499) haakon (reporter) - 2009-12-21 03:33
 https://issues.asterisk.org/view.php?id=16384#c115499 
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Till now this day, I have tested it with several queues on production that
have received a total traffic of 600+ calls until now on DAHDI only queues.
And I will let it run from now on. Seems like it's working as it should. 

Issue History 
Date Modified    Username       Field                    Change               
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2009-12-21 03:33 haakon         Note Added: 0115499                          
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