[asterisk-bugs] [Asterisk 0016384]: [patch] Add support for ring indication when calling member
Asterisk Bug Tracker
noreply at bugs.digium.com
Mon Dec 21 03:33:58 CST 2009
A NOTE has been added to this issue.
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https://issues.asterisk.org/view.php?id=16384
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Reported By: haakon
Assigned To:
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Project: Asterisk
Issue ID: 16384
Category: Applications/app_queue
Reproducibility: N/A
Severity: feature
Priority: normal
Status: ready for testing
Asterisk Version: SVN
JIRA: SWP-479
Regression: No
Reviewboard Link:
SVN Branch (only for SVN checkouts, not tarball releases): trunk
SVN Revision (number only!): 232810
Request Review:
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Date Submitted: 2009-12-03 10:31 CST
Last Modified: 2009-12-21 03:33 CST
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Summary: [patch] Add support for ring indication when calling
member
Description:
A lot of ACD systems out there play MOH until a member/agent is ready for a
new call, and then plays normal ring indication until you get an answer.
This is a nice thing to have, since the caller might have been in the
queue for quite a while, and put his phone down. As he hears the ring
indication, he have time enough to pick up the phone before the agent
answers.
This introduces a new parameter 'R' to the Queue application.
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(0115499) haakon (reporter) - 2009-12-21 03:33
https://issues.asterisk.org/view.php?id=16384#c115499
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Till now this day, I have tested it with several queues on production that
have received a total traffic of 600+ calls until now on DAHDI only queues.
And I will let it run from now on. Seems like it's working as it should.
Issue History
Date Modified Username Field Change
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2009-12-21 03:33 haakon Note Added: 0115499
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