[asterisk-bugs] [Asterisk 0016384]: [patch] Add support for ring indication when calling member

Asterisk Bug Tracker noreply at bugs.digium.com
Fri Dec 18 09:37:51 CST 2009


A NOTE has been added to this issue. 
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https://issues.asterisk.org/view.php?id=16384 
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Reported By:                haakon
Assigned To:                
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Project:                    Asterisk
Issue ID:                   16384
Category:                   Applications/app_queue
Reproducibility:            N/A
Severity:                   feature
Priority:                   normal
Status:                     ready for testing
Asterisk Version:           SVN 
JIRA:                       SWP-479 
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases):  trunk 
SVN Revision (number only!): 232810 
Request Review:              
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Date Submitted:             2009-12-03 10:31 CST
Last Modified:              2009-12-18 09:37 CST
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Summary:                    [patch] Add support for ring indication when calling
member
Description: 
A lot of ACD systems out there play MOH until a member/agent is ready for a
new call, and then plays normal ring indication until you get an answer.

This is a nice thing to have, since the caller might have been in the
queue for quite a while, and put his phone down. As he hears the ring
indication, he have time enough to pick up the phone before the agent
answers.

This introduces a new parameter 'R' to the Queue application.
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 (0115427) haakon (reporter) - 2009-12-18 09:37
 https://issues.asterisk.org/view.php?id=16384#c115427 
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Didn't get much response on the -dev list. What about you Leif, if you like
this feature, want to test it a bit? :)

I will try to enable this feature on a few selected customers in
production. And we'll se how that goes. But that would only test "my way of
using it", or with my equipment. Even though the patch is so small. Never
dumb to check a bit extra. 

Issue History 
Date Modified    Username       Field                    Change               
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2009-12-18 09:37 haakon         Note Added: 0115427                          
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