[asterisk-bugs] [Asterisk 0016384]: [patch] Add support for ring indication when calling member

Asterisk Bug Tracker noreply at bugs.digium.com
Fri Dec 4 08:13:58 CST 2009


The following issue has been UPDATED. 
====================================================================== 
https://issues.asterisk.org/view.php?id=16384 
====================================================================== 
Reported By:                haakon
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   16384
Category:                   Applications/app_queue
Reproducibility:            N/A
Severity:                   feature
Priority:                   normal
Status:                     new
Asterisk Version:           SVN 
JIRA:                        
Regression:                 No 
Reviewboard Link:            
SVN Branch (only for SVN checkouts, not tarball releases):  trunk 
SVN Revision (number only!): 232810 
Request Review:              
====================================================================== 
Date Submitted:             2009-12-03 10:31 CST
Last Modified:              2009-12-04 08:13 CST
====================================================================== 
Summary:                    [patch] Add support for ring indication when calling
member
Description: 
A lot of ACD systems out there play MOH until a member/agent is ready for a
new call, and then plays normal ring indication until you get an answer.

This is a nice thing to have, since the caller might have been in the
queue for quite a while, and put his phone down. As he hears the ring
indication, he have time enough to pick up the phone before the agent
answers.

This introduces a new parameter 'R' to the Queue application.
====================================================================== 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-12-04 08:13 lmadsen        Additional Information Updated                  
 
======================================================================




More information about the asterisk-bugs mailing list