[asterisk-bugs] [Asterisk 0014924]: Unanswered transfers return to transferee's vm

Asterisk Bug Tracker noreply at bugs.digium.com
Fri Apr 17 10:31:54 CDT 2009


The following issue has been SUBMITTED. 
====================================================================== 
http://bugs.digium.com/view.php?id=14924 
====================================================================== 
Reported By:                geoffs
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   14924
Category:                   Applications/app_voicemail
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.23 
Regression:                 No 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Request Review:              
====================================================================== 
Date Submitted:             2009-04-17 10:31 CDT
Last Modified:              2009-04-17 10:31 CDT
====================================================================== 
Summary:                    Unanswered transfers return to transferee's vm
Description: 
I have seen various problems with voicemail reported but not this,
precisely: Unanswered transfers do not go to voice mail but are returned to
originating extension without ringing the handset and go straight to
voicemail.

Three tests were performed to try and get a handle on the function of
transfers/voicemail  post upgrade to 1.4.23.2: (1) Transfer from ext.100 to
x.XXX: a call was made from an outside line to the main incoming line,
answered by the phone at ext.100, and transferred to ext.105. The phone
rang at ext.105 but was not answered; the voicemail  announcement declared
that no one is answering ext.100, please leave a message. A message was
recorded for vm at ext.100. Ext.105 did not indicate a missed call.  (2)
Transfer from ivr by caller to ext.XXX: a call was placed from an outside
line, answered by ivr, and the caller entered an extension from ivr
(ext.108).  Ext.108 was not answered and the caller was able to leave a
voicemail.  Ext.108 indicated a missed call and a voicemail. In this
instance, ivr and vm operated precisely as per normal.  (3) Transfer from
ivr to ext.XXX then transfer attended to a second ext.XXX: Entered ext.108
at ivr, successfully transferred to x.108.  Ext.108 answers and transfers
to ext.109. Ext.109 is not answered; auto attendant transfers back to
ext.108 vm; no ring to the handset.  A vm was left for ext.108 instead of
on ext.109.

This occurred after upgrading to 1.4.23.2 from 1.4.22
====================================================================== 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2009-04-17 10:31 geoffs         New Issue                                    
2009-04-17 10:31 geoffs         Asterisk Version          => 1.4.23          
2009-04-17 10:31 geoffs         Regression                => No              
2009-04-17 10:31 geoffs         SVN Branch (only for SVN checkouts, not tarball
releases) => N/A             
======================================================================




More information about the asterisk-bugs mailing list