[asterisk-bugs] [Asterisk 0013448]: Queues with Dynamic members like "Local/" can't get status of member and sometime get second call from queue

Asterisk Bug Tracker noreply at bugs.digium.com
Mon Sep 15 02:31:13 CDT 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=13448 
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Reported By:                slavon
Assigned To:                
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Project:                    Asterisk
Issue ID:                   13448
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   minor
Priority:                   normal
Status:                     new
Asterisk Version:           SVN 
SVN Branch (only for SVN checkouts, not tarball releases):  1.4  
SVN Revision (number only!): 140415 
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             2008-09-09 06:07 CDT
Last Modified:              2008-09-15 02:31 CDT
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Summary:                    Queues with Dynamic members like "Local/" can't get
status of member and sometime get second call from queue
Description: 
Hello all.

Queues with Dynamic members like "Local/" can't get status of member and
sometime it's get second call from queue.

Example:

have queue test
its have 4 members
1. Local/1001 at agents (paused)
2. Local/1002 at agents (free)
3. Local/1003 at agents (In Use)
4. Local/1004 at agents (In Use)

and have 3 queue callers.
1. Callerid 101
2. Callerid 102
3. Callerid 103

Strange what some time (above 30-60% of calls) free agent get Second call
from queue (callerid 102). 
Also in show queue - all member anytime is "Not In Use" (i use rewriten
example from 1.4 version to mirgate to 1.6 without AgentLoginCallback).

In "Additional Information" exapmle of my agents content..

Thanks!
====================================================================== 

---------------------------------------------------------------------- 
 (0092491) DougUDI (reporter) - 2008-09-15 02:31
 http://bugs.digium.com/view.php?id=13448#c92491 
---------------------------------------------------------------------- 
Ok well I have now changed to Direct members and I still have the same
problem. The system seemed to run fine for a few days and suddenly today
has started causing a problem again. We are still seeing 

[Sep 15 09:30:59] WARNING[9659]: app_queue.c:3069 try_calling: The device
state of this queue member, SIP/1810, is still 'Not in Use' when it
probably should not be! Please check UPGRADE.txt for correct configuration
settings.

and the queue passes more that 1 call at a time to an agent thinking they
are not in use. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2008-09-15 02:31 DougUDI        Note Added: 0092491                          
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