[asterisk-bugs] [Asterisk 0013448]: Queues with Dynamic members like "Local/" can't get status of member and sometime get second call from queue

Asterisk Bug Tracker noreply at bugs.digium.com
Wed Sep 10 02:31:59 CDT 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=13448 
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Reported By:                slavon
Assigned To:                
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Project:                    Asterisk
Issue ID:                   13448
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   minor
Priority:                   normal
Status:                     new
Asterisk Version:           SVN 
SVN Branch (only for SVN checkouts, not tarball releases):  1.4  
SVN Revision (number only!): 140415 
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             2008-09-09 06:07 CDT
Last Modified:              2008-09-10 02:31 CDT
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Summary:                    Queues with Dynamic members like "Local/" can't get
status of member and sometime get second call from queue
Description: 
Hello all.

Queues with Dynamic members like "Local/" can't get status of member and
sometime it's get second call from queue.

Example:

have queue test
its have 4 members
1. Local/1001 at agents (paused)
2. Local/1002 at agents (free)
3. Local/1003 at agents (In Use)
4. Local/1004 at agents (In Use)

and have 3 queue callers.
1. Callerid 101
2. Callerid 102
3. Callerid 103

Strange what some time (above 30-60% of calls) free agent get Second call
from queue (callerid 102). 
Also in show queue - all member anytime is "Not In Use" (i use rewriten
example from 1.4 version to mirgate to 1.6 without AgentLoginCallback).

In "Additional Information" exapmle of my agents content..

Thanks!
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---------------------------------------------------------------------- 
 (0092287) DougUDI (reporter) - 2008-09-10 02:31
 http://bugs.digium.com/view.php?id=13448#c92287 
---------------------------------------------------------------------- 
We have also seen problems with wait times on incoming calls and agents
getting more than 1 call. This is a problem on high load systems as the
queue will continuously hand calls to the agents even when they are on a
call, this causes a large amount of traffic  and channel creation as well
as very many entries in the CDR logs. We are currently changing to Direct
agents to see if we have the same problem. I asumed at 1st this problem was
with the state_ interface patch but seems i was wrong if you are having the
same without using it. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2008-09-10 02:31 DougUDI        Note Added: 0092287                          
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