[asterisk-bugs] [Asterisk 0013448]: Queues with Dynamic members like "Local/" can't get status of member and sometime get second call from queue

Asterisk Bug Tracker noreply at bugs.digium.com
Wed Sep 10 00:46:12 CDT 2008


A NOTE has been added to this issue. 
====================================================================== 
http://bugs.digium.com/view.php?id=13448 
====================================================================== 
Reported By:                slavon
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   13448
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   minor
Priority:                   normal
Status:                     new
Asterisk Version:           SVN 
SVN Branch (only for SVN checkouts, not tarball releases):  1.4  
SVN Revision (number only!): 140415 
Disclaimer on File?:        N/A 
Request Review:              
====================================================================== 
Date Submitted:             2008-09-09 06:07 CDT
Last Modified:              2008-09-10 00:46 CDT
====================================================================== 
Summary:                    Queues with Dynamic members like "Local/" can't get
status of member and sometime get second call from queue
Description: 
Hello all.

Queues with Dynamic members like "Local/" can't get status of member and
sometime it's get second call from queue.

Example:

have queue test
its have 4 members
1. Local/1001 at agents (paused)
2. Local/1002 at agents (free)
3. Local/1003 at agents (In Use)
4. Local/1004 at agents (In Use)

and have 3 queue callers.
1. Callerid 101
2. Callerid 102
3. Callerid 103

Strange what some time (above 30-60% of calls) free agent get Second call
from queue (callerid 102). 
Also in show queue - all member anytime is "Not In Use" (i use rewriten
example from 1.4 version to mirgate to 1.6 without AgentLoginCallback).

In "Additional Information" exapmle of my agents content..

Thanks!
====================================================================== 

---------------------------------------------------------------------- 
 (0092285) slavon (reporter) - 2008-09-10 00:46
 http://bugs.digium.com/view.php?id=13448#c92285 
---------------------------------------------------------------------- 
DougUDI no, i did not use state_interface patch... yes, i see messages like
this =)

I do not never see "in use" state in "show queues"... it allways Not In
Use...  i detect state by perl script from queue_log... GROUP_COUNT work
fine for detect and limit calls to "in use" agent.

In Use problem not critical for us but i think that it guilty for main
problem. Somtime agent get Second call from queue! If hold time of first
memeber is 10 minutes and second 3 minutes its very wrong for clients =( 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2008-09-10 00:46 slavon         Note Added: 0092285                          
======================================================================




More information about the asterisk-bugs mailing list