[asterisk-bugs] [Asterisk 0013448]: Queues with Dynamic members like "Local/" can't get status of member and sometime get second call from queue
Asterisk Bug Tracker
noreply at bugs.digium.com
Wed Sep 10 00:46:12 CDT 2008
A NOTE has been added to this issue.
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http://bugs.digium.com/view.php?id=13448
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Reported By: slavon
Assigned To:
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Project: Asterisk
Issue ID: 13448
Category: Applications/app_queue
Reproducibility: sometimes
Severity: minor
Priority: normal
Status: new
Asterisk Version: SVN
SVN Branch (only for SVN checkouts, not tarball releases): 1.4
SVN Revision (number only!): 140415
Disclaimer on File?: N/A
Request Review:
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Date Submitted: 2008-09-09 06:07 CDT
Last Modified: 2008-09-10 00:46 CDT
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Summary: Queues with Dynamic members like "Local/" can't get
status of member and sometime get second call from queue
Description:
Hello all.
Queues with Dynamic members like "Local/" can't get status of member and
sometime it's get second call from queue.
Example:
have queue test
its have 4 members
1. Local/1001 at agents (paused)
2. Local/1002 at agents (free)
3. Local/1003 at agents (In Use)
4. Local/1004 at agents (In Use)
and have 3 queue callers.
1. Callerid 101
2. Callerid 102
3. Callerid 103
Strange what some time (above 30-60% of calls) free agent get Second call
from queue (callerid 102).
Also in show queue - all member anytime is "Not In Use" (i use rewriten
example from 1.4 version to mirgate to 1.6 without AgentLoginCallback).
In "Additional Information" exapmle of my agents content..
Thanks!
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(0092285) slavon (reporter) - 2008-09-10 00:46
http://bugs.digium.com/view.php?id=13448#c92285
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DougUDI no, i did not use state_interface patch... yes, i see messages like
this =)
I do not never see "in use" state in "show queues"... it allways Not In
Use... i detect state by perl script from queue_log... GROUP_COUNT work
fine for detect and limit calls to "in use" agent.
In Use problem not critical for us but i think that it guilty for main
problem. Somtime agent get Second call from queue! If hold time of first
memeber is 10 minutes and second 3 minutes its very wrong for clients =(
Issue History
Date Modified Username Field Change
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2008-09-10 00:46 slavon Note Added: 0092285
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