[asterisk-bugs] [Asterisk 0013209]: DTMF RFC2833 via SIP is not working

Asterisk Bug Tracker noreply at bugs.digium.com
Tue Sep 2 10:22:58 CDT 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=13209 
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Reported By:                ip-rob
Assigned To:                
====================================================================== 
Project:                    Asterisk
Issue ID:                   13209
Category:                   Channels/chan_sip/General
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.21.2 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
====================================================================== 
Date Submitted:             2008-07-31 08:23 CDT
Last Modified:              2008-09-02 10:22 CDT
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Summary:                    DTMF RFC2833 via SIP is not working
Description: 
Using provider bandwidth.com which support RFC2833.  Configure outbound
trunk to use dtmfmode=rfc2833 and we receive double digits on a different
asterisk servers IVR.  American Express IVR does not accept any digits
(used main customer service line to test entering credit card number). 
Other IVR functions do not work.

Changing to inband works but inband should not be required by
bandwidth.com, they support rfc2833.

Configuration is using SIP devices and SIP trunks only.  A search in issue
tracker found similar problems in January of 2008 but no currently open
issues.
====================================================================== 

---------------------------------------------------------------------- 
 (0091971) ip-rob (reporter) - 2008-09-02 10:22
 http://bugs.digium.com/view.php?id=13209#c91971 
---------------------------------------------------------------------- 
I should also note that I couldn't talk to the level3 techs directly and I
did not receive their trace.  The bandwidth.com technical engineer was
coordinating with them and he reported that they recieved both the inband
and DTMF signals.  

The * sip config for the phone is:
[4545]
type=friend
secret=******
record_out=On-Demand
record_in=On-Demand
qualify=yes
port=5060
pickupgroup=
nat=yes
mailbox=4545 at device
host=dynamic
dtmfmode=rfc2833
dial=SIP/4545
context=from-internal
canreinvite=no
callgroup=
callerid=Rob Test <4545>
accountcode=
call-limit=50


The * sip config for the trunk is:
[BandwidthTrunk]
type=peer
qualify=yes
nat=no
host=HOSTIP (replaced)
dtmfmode=rfc2833
canreinvite=yes 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2008-09-02 10:22 ip-rob         Note Added: 0091971                          
======================================================================




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