[asterisk-bugs] [Asterisk 0013895]: Voicemail delivered to wrong mailboxes

Asterisk Bug Tracker noreply at bugs.digium.com
Thu Nov 20 18:47:20 CST 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=13895 
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Reported By:                qualleyiv
Assigned To:                
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Project:                    Asterisk
Issue ID:                   13895
Category:                   Applications/app_voicemail/IMAP
Reproducibility:            random
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.6.0.1 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             2008-11-13 10:39 CST
Last Modified:              2008-11-20 18:47 CST
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Summary:                    Voicemail delivered to wrong mailboxes
Description: 
Recently installed 1.6.0.1 and after much effort got IMAP voicemail working
on Mac OS X Server 10.5.5. At first, it worked fine, but since that time
voicemail messages have started to get delivered to completely different
users. I'm not using the authuser (because I can't get it to work on Cyrus)
so I've got the individual IMAP username/passwords set for each user.
Basically, someone leaves a message for one user, and it shows up in a
totally different user's (in another context even) mailbox. Very odd. I'm
using mysql realtime for the voicemail_users, so I may try switching to
flat file and seeing if that happens. Also, I just tried repairing the
Cyrus database (as I've seen similar behavior when the database gets
corrupted), however, I'm also seeing a lot of log entries indicating IMAP
errors, for example:

11/13/08 10:35:32 AM com.digium.asterisk[604] [Nov 13 10:35:32]
WARNING[604]: app_voicemail.c:1995 mm_log: IMAP Warning: Unknown message
data: 14 EXPUNGE 

I'm not sure if this is something that's a known issue or not, but please
let me know if there is any additional information that I can provide that
would be helpful.


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---------------------------------------------------------------------- 
 (0095239) putnopvut (administrator) - 2008-11-20 18:47
 http://bugs.digium.com/view.php?id=13895#c95239 
---------------------------------------------------------------------- 
The problem is presumably due to the fact that the _ast_verbose function
did not exist in Asterisk 1.6.0 but does in Asterisk 1.6.1. What I would
suggest doing is running `make distclean` in your addons directory and then
reinstalling addons. Hopefully the load error will be fixed by that. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2008-11-20 18:47 putnopvut      Note Added: 0095239                          
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