[asterisk-bugs] [Asterisk 0013895]: Voicemail delivered to wrong mailboxes

Asterisk Bug Tracker noreply at bugs.digium.com
Wed Nov 19 17:10:17 CST 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=13895 
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Reported By:                qualleyiv
Assigned To:                
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Project:                    Asterisk
Issue ID:                   13895
Category:                   Applications/app_voicemail/IMAP
Reproducibility:            random
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.6.0.1 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             2008-11-13 10:39 CST
Last Modified:              2008-11-19 17:10 CST
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Summary:                    Voicemail delivered to wrong mailboxes
Description: 
Recently installed 1.6.0.1 and after much effort got IMAP voicemail working
on Mac OS X Server 10.5.5. At first, it worked fine, but since that time
voicemail messages have started to get delivered to completely different
users. I'm not using the authuser (because I can't get it to work on Cyrus)
so I've got the individual IMAP username/passwords set for each user.
Basically, someone leaves a message for one user, and it shows up in a
totally different user's (in another context even) mailbox. Very odd. I'm
using mysql realtime for the voicemail_users, so I may try switching to
flat file and seeing if that happens. Also, I just tried repairing the
Cyrus database (as I've seen similar behavior when the database gets
corrupted), however, I'm also seeing a lot of log entries indicating IMAP
errors, for example:

11/13/08 10:35:32 AM com.digium.asterisk[604] [Nov 13 10:35:32]
WARNING[604]: app_voicemail.c:1995 mm_log: IMAP Warning: Unknown message
data: 14 EXPUNGE 

I'm not sure if this is something that's a known issue or not, but please
let me know if there is any additional information that I can provide that
would be helpful.


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---------------------------------------------------------------------- 
 (0095135) qualleyiv (reporter) - 2008-11-19 17:10
 http://bugs.digium.com/view.php?id=13895#c95135 
---------------------------------------------------------------------- 
Actually, I had a HELL of a time getting unixODBC deployed and when I
finally did I was having bunches of crashes with it. Eventually, I just
switched to the mysql driver and things have worked pretty well (on that
front) ever since. Perhaps it's because I'm on OS X. IIRC, OSX and unixODBC
didn't seem to play very nicely together, but that was a while back...

In fact, prior to upgrading to 1.6 I really was having very good results.
Our system is really small (like 10 phones) so it's nothing big, but I had
gotten everything worked out. I full well knew that I was asking for
trouble when I moved to 1.6, but I just have to live on the edge:) 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2008-11-19 17:10 qualleyiv      Note Added: 0095135                          
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