[asterisk-bugs] [Asterisk 0012672]: Device State stay stuck to "inuse" causing agent not to receive anymore call

noreply at bugs.digium.com noreply at bugs.digium.com
Fri May 30 14:13:29 CDT 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12672 
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Reported By:                dimitripietro
Assigned To:                
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Project:                    Asterisk
Issue ID:                   12672
Category:                   Channels/chan_sip/General
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           SVN 
SVN Branch (only for SVN checkouts, not tarball releases): 1.6.0 
SVN Revision (number only!): 116139 
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             05-16-2008 21:49 CDT
Last Modified:              05-30-2008 14:13 CDT
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Summary:                    Device State stay stuck to "inuse" causing agent not
to receive anymore call
Description: 
Sometime during the day, I have some SIP device state that stay stuck to
"inuse" causing asterisk not to send anymore call to the agent using this
SIP Phone (Polycom 2.2.084). It seem that the device state stay "inuse"
only for channel being part of one of my queue (agent) and not to regular
extension (administration).

I'm using :
- AddQueueMember
- Local channel/n as member with a stateinterface (SIP/XXX)
- ringinuse=no

In attachement, a copy of my queues.conf and my login dialplan.

PS : I had the same prob with beta 8.
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---------------------------------------------------------------------- 
 pj - 05-30-08 14:13  
---------------------------------------------------------------------- 
I was reported similar issue with phones stuck in "inuse" state some time
ago, see bugreport 0011304, but oej closed it with this comment:
"issue seems like a bug, but there are several related bug reports here in
the bug tracker. I think this is a duplicate bug report."

:-\ 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
05-30-08 14:13  pj             Note Added: 0087569                          
======================================================================




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