[asterisk-bugs] [Asterisk 0012573]: Agent cannot unlock a channel after transfer calls

noreply at bugs.digium.com noreply at bugs.digium.com
Mon May 5 08:39:11 CDT 2008


The following issue has been ASSIGNED. 
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http://bugs.digium.com/view.php?id=12573 
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Reported By:                rodrigopassos
Assigned To:                putnopvut
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Project:                    Asterisk
Issue ID:                   12573
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     assigned
Asterisk Version:           1.4.17 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             05-02-2008 11:51 CDT
Last Modified:              05-05-2008 08:39 CDT
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Summary:                    Agent cannot unlock a channel after transfer calls
Description: 
Hi all,

I have the following problem:
When one agent transfer one call to another extension, the agent not
change the status of the In Use. To solve this problem, I put the agent to
ring in use on my queues.conf, but all calls ring on my agent and this is
not available to be connected and the queues_log show RINGNOANSWER to this
agent. When a put ringinuse  = no, and the agent transfer a call to another
extension, the call cannot be connect while this transfered call is
disconnected (hangup).

This is a bug? Have a patch to solve this problem?
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Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
05-05-08 08:39  file           Status                   new => assigned     
05-05-08 08:39  file           Assigned To               => putnopvut       
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