[asterisk-bugs] [Asterisk 0012573]: Agent cannot unlock a channel after transfer calls
noreply at bugs.digium.com
noreply at bugs.digium.com
Mon May 5 08:39:11 CDT 2008
The following issue has been ASSIGNED.
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http://bugs.digium.com/view.php?id=12573
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Reported By: rodrigopassos
Assigned To: putnopvut
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Project: Asterisk
Issue ID: 12573
Category: Applications/app_queue
Reproducibility: always
Severity: minor
Priority: normal
Status: assigned
Asterisk Version: 1.4.17
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!):
Disclaimer on File?: N/A
Request Review:
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Date Submitted: 05-02-2008 11:51 CDT
Last Modified: 05-05-2008 08:39 CDT
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Summary: Agent cannot unlock a channel after transfer calls
Description:
Hi all,
I have the following problem:
When one agent transfer one call to another extension, the agent not
change the status of the In Use. To solve this problem, I put the agent to
ring in use on my queues.conf, but all calls ring on my agent and this is
not available to be connected and the queues_log show RINGNOANSWER to this
agent. When a put ringinuse = no, and the agent transfer a call to another
extension, the call cannot be connect while this transfered call is
disconnected (hangup).
This is a bug? Have a patch to solve this problem?
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Issue History
Date Modified Username Field Change
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05-05-08 08:39 file Status new => assigned
05-05-08 08:39 file Assigned To => putnopvut
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