[asterisk-bugs] [Asterisk 0012259]: Using state interface and local channels with 12127v3.patch

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12259 
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Reported By:                DougUDI
Assigned To:                putnopvut
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Project:                    Asterisk
Issue ID:                   12259
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.19 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             03-19-2008 04:42 CDT
Last Modified:              03-20-2008 03:44 CDT
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Summary:                    Using state interface and local channels with
12127v3.patch
Description: 
After using and testing patch 12127v3 from ticket
http://bugs.digium.com/view.php?id=12127 we are still having some problems.
We have installed this patched version on 3 production servers using a
patched 1.4.19.

We are getting errors about the state not being correct and on the high
load systems find that the agents state goes into an (Invalid) mode and
disallows calls to be passed to the agents. I also have noticed that the
queue will attempt to send calls to the agents even when in use producing a
"circuit-busy" this was a problem previously with the "unknown" state and
in a busy inviroment will cause 10-20 attempts per sec. 

Any suggestions how to debug futher please?
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---------------------------------------------------------------------- 
 atis - 03-20-08 03:44  
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Are you completely sure that you have ringinuse=no for queue?

Please post your login command or queue member config (with full
parameters). Also it would be desirable if you could post exactly that
state_interface patch you are using, there have been few more commits to
state_interface after initial release.

Additionally, setting debug level to 1 and verbose level to 3 and then
providing clean log of 2 calls to queue with one agent in it would be
helpful.

I will try to help on this one, I've spent a lot of time debugging my own
system, so i know how those logs should look like. 

Issue History 
Date Modified   Username       Field                    Change               
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03-20-08 03:44  atis           Note Added: 0084307                          
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