[asterisk-bugs] [Asterisk 0012259]: Using state interface and local channels with 12127v3.patch

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12259 
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Reported By:                DougUDI
Assigned To:                putnopvut
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Project:                    Asterisk
Issue ID:                   12259
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.19 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             03-19-2008 04:42 CDT
Last Modified:              03-20-2008 01:39 CDT
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Summary:                    Using state interface and local channels with
12127v3.patch
Description: 
After using and testing patch 12127v3 from ticket
http://bugs.digium.com/view.php?id=12127 we are still having some problems.
We have installed this patched version on 3 production servers using a
patched 1.4.19.

We are getting errors about the state not being correct and on the high
load systems find that the agents state goes into an (Invalid) mode and
disallows calls to be passed to the agents. I also have noticed that the
queue will attempt to send calls to the agents even when in use producing a
"circuit-busy" this was a problem previously with the "unknown" state and
in a busy inviroment will cause 10-20 attempts per sec. 

Any suggestions how to debug futher please?
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---------------------------------------------------------------------- 
 DougUDI - 03-20-08 01:39  
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Well the problem is more that the queue is attempting to send calls when
the user is in state (In use) this is messy as it can cause many not needed
channels to be created, as mentioned 10-20 created channels in 1 sec. The
CLI becomes unusable due to the traffic volumes. I guess the best solution
for now untill we move to 1.6 will be go go back to SIP channels and not
use Local channel. 

Issue History 
Date Modified   Username       Field                    Change               
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03-20-08 01:39  DougUDI        Note Added: 0084304                          
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