[asterisk-bugs] [Asterisk 0012257]: announce-frequency waits to finish the full message before connecting

noreply at bugs.digium.com noreply at bugs.digium.com
Wed Mar 19 10:48:11 CDT 2008


A NOTE has been added to this issue. 
====================================================================== 
http://bugs.digium.com/view.php?id=12257 
====================================================================== 
Reported By:                Yourname
Assigned To:                putnopvut
====================================================================== 
Project:                    Asterisk
Issue ID:                   12257
Category:                   Applications/app_queue
Reproducibility:            N/A
Severity:                   feature
Priority:                   normal
Status:                     assigned
Asterisk Version:           1.4.18 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
====================================================================== 
Date Submitted:             03-18-2008 23:56 CDT
Last Modified:              03-19-2008 10:48 CDT
====================================================================== 
Summary:                    announce-frequency waits to finish the full message
before connecting
Description: 
Scenario:
announce-frequency = 50

Agent/10 is on call
Agent/11 is on call

Caller http://bugs.digium.com/view.php?id=1 is being announced "You are caller
number 1 waiting to speak to
an agent."

Right when the announcement goes to "You are caller num..", Agent/11 gets
off the call.

In the current setup, Caller http://bugs.digium.com/view.php?id=1 will have to
hear the FULL announcement
before he/she gets connected to Agent 11. 

Would be good to have an option where caller
http://bugs.digium.com/view.php?id=1 will be immediately
connected to an agent if the agent becomes free, even if the caller was
being fed the announcement. 
====================================================================== 

---------------------------------------------------------------------- 
 putnopvut - 03-19-08 10:48  
---------------------------------------------------------------------- 
I have a feeling that a patch like this is going to be beyond most people's
abilities, strictly because as I said before, it would require a major
rewrite of the way app_queue works. I'm not really sure as to where you can
go to ask for someone to write this for you, sorry. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
03-19-08 10:48  putnopvut      Note Added: 0084243                          
======================================================================




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