[asterisk-bugs] [Asterisk 0012259]: Using state interface and local channels with 12127v3.patch

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12259 
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Reported By:                DougUDI
Assigned To:                putnopvut
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Project:                    Asterisk
Issue ID:                   12259
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.19 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             03-19-2008 04:42 CDT
Last Modified:              03-19-2008 09:11 CDT
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Summary:                    Using state interface and local channels with
12127v3.patch
Description: 
After using and testing patch 12127v3 from ticket
http://bugs.digium.com/view.php?id=12127 we are still having some problems.
We have installed this patched version on 3 production servers using a
patched 1.4.19.

We are getting errors about the state not being correct and on the high
load systems find that the agents state goes into an (Invalid) mode and
disallows calls to be passed to the agents. I also have noticed that the
queue will attempt to send calls to the agents even when in use producing a
"circuit-busy" this was a problem previously with the "unknown" state and
in a busy inviroment will cause 10-20 attempts per sec. 

Any suggestions how to debug futher please?
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---------------------------------------------------------------------- 
 jvandal - 03-19-08 09:11  
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Hi,

We totally agree that you _not_ support the 'state_interface' patch on 1.4
since it's officially only on 1.6, this is why I try to directly help
DougUDI and aragon, most of possible 'outside' of this bugtracker (for
unofficial patch).


When we see the the WARNING error, this is immediatly after an agent has
answered a call, IMHO they have no real problems, I never see agent receive
more than 1 concurrent call, etc.

-- SIP/1029-09b079e8 answered Local/1029 at default-agent-dc13,2
    -- Local/1029 at default-agent-dc13,1 answered SIP/pbxtest-b550efd0
[Mar 19 10:11:50] WARNING[706]: app_queue.c:3049 try_calling: The device
state of this queue member, Local/1029 at default-agent/n, is still 'Not in
Use' when it probably should not be! Please check UPGRADE.txt for correct
configuration settings.
  == Begin MixMonitor Recording SIP/pbxtest-b550efd0 

Issue History 
Date Modified   Username       Field                    Change               
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03-19-08 09:11  jvandal        Note Added: 0084236                          
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