[asterisk-bugs] [Asterisk 0012146]: Ability to change folders while listening to messages (available but not advertised)

noreply at bugs.digium.com noreply at bugs.digium.com
Wed Mar 5 09:37:13 CST 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12146 
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Reported By:                jaroth
Assigned To:                
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Project:                    Asterisk
Issue ID:                   12146
Category:                   Applications/app_voicemail
Reproducibility:            always
Severity:                   tweak
Priority:                   normal
Status:                     new
Asterisk Version:           SVN 
SVN Branch (only for SVN checkouts, not tarball releases):  trunk 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             03-05-2008 09:19 CST
Last Modified:              03-05-2008 09:37 CST
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Summary:                    Ability to change folders while listening to
messages (available but not advertised)
Description: 
When listening to messages (before or after the actual message playback) it
is possible to change folders by pressing '2'.  Although this is a
desirable piece of functionality, it is not described in the help dialogs,
so unless a user happens to try it, they will never know it is available at
that time.  I would like to suggest changing the recording that says:

"Press 5 to repeat the current message. Press 7 to delete this message,
press 8 to forward the message to another user, or 9 to save this message.
Press * for help or # to exit."

And add "Press 2 to change folders"


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---------------------------------------------------------------------- 
 jaroth - 03-05-08 09:37  
---------------------------------------------------------------------- 
Understood.  This request is from a customer that has a large user base
that is used to knowing what options they have at a particular prompt (to
make the system as usable as possible).   I'll defer the argument for this
prompt to them. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
03-05-08 09:37  jaroth         Note Added: 0083443                          
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