[asterisk-bugs] [Asterisk 0012771]: Bogus <member> is still 'Not in Use' warnings for AgentLogin'ed agents.

[noreply at bugs.digium.com]

The following issue has been REOPENED. 
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http://bugs.digium.com/view.php?id=12771 
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Reported By:                davidw
Assigned To:                
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Project:                    Asterisk
Issue ID:                   12771
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   tweak
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.20.1 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             06-02-2008 09:57 CDT
Last Modified:              06-27-2008 08:47 CDT
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Summary:                    Bogus <member> is still 'Not in Use'  warnings for
AgentLogin'ed agents.
Description: 
Asterisk seems to correctly know when an AgentLogin type agent is busy on a
call, however every time our agent gets a call, we get a message like:

WARNING[16777] app_queue.c: The device state of this queue member,
Anonymous, is still 'Not in Use' when it probably should not be! Please
check UPGRADE.txt for correct configuration settings.

We've tried to get good presence information from the SIP phones that are
logging in as the agents, but haven't found a recipe that does achieves
this for outgoing calls.  However, this should be irrelevant as it is the
Agent itself whose state matters, not that of the SIP phone.  Moreover, for
AgentLogin, the busy state on the phone wouldn't change for each call, but
would cover the whole logged in period.

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Relationships       ID      Summary
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duplicate of        0012773 [patch] Agent doesn't propagate device ...
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---------------------------------------------------------------------- 
 davidw - 06-27-08 08:47  
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It's still producing the message with 20080626__bug12773.diff.txt  applied,
and I can't see how that patch really changes it (but wanted to give it a
chance).

1.4.21 with the patch applied:

[Jun 27 14:24:38] WARNING[28344] app_queue.c: The device state of this
queue member, Anonymous, is still 'Not in Use' when it probably should not
be! Please check UPGRADE.txt for correct configuration settings. 

Issue History 
Date Modified   Username       Field                    Change               
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06-27-08 08:47  davidw         Status                   closed => new       
06-27-08 08:47  davidw         Resolution               duplicate => reopened
06-27-08 08:47  davidw         Note Added: 0089353                          
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