[asterisk-bugs] [Asterisk 0012924]: ap_queue hangs up caller

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12924 
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Reported By:                snyfer
Assigned To:                
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Project:                    Asterisk
Issue ID:                   12924
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.6.0-beta9 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             06-24-2008 01:44 CDT
Last Modified:              06-25-2008 09:40 CDT
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Summary:                    ap_queue hangs up caller
Description: 
ap_queue hangs up the caller after a queuemember answered even, if the
queuemember did not hear the anouncement of the queue!
 
So if a queuemember answeres a call -> hears the holdtime -> waits for the
anouncement and hangs up at that point, the caller is hung up, 
instead of getting back in the queue and waiting for the next agent
(member) to call!

This worked in asterisk v1.2.x and does not anymore in v1.6.0 Beta 9
 

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 putnopvut - 06-25-08 09:40  
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Nevermind. It turns out that I had set the 'n' option in the queue, so
that's why the caller was being hung up.

So, I'm back to square one on this one. If you could upload your
queues.conf and the relevant portions of extensions.conf, perhaps I will be
able to reproduce this here.

Also, it may be helpful to see the entries in the queue_log generated from
one of these failed calls, the value of the QUEUESTATUS variable after the
failure, and the output on the console during a failed call. 

Issue History 
Date Modified   Username       Field                    Change               
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06-25-08 09:40  putnopvut      Note Added: 0089214                          
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