[asterisk-bugs] [Asterisk 0012773]: [patch] Agent doesn't propagate device state changes from underlying device.

noreply at bugs.digium.com noreply at bugs.digium.com
Fri Jun 20 05:35:05 CDT 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12773 
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Reported By:                davidw
Assigned To:                Corydon76
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Project:                    Asterisk
Issue ID:                   12773
Category:                   Channels/chan_agent
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     ready for testing
Asterisk Version:           1.4.20.1 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             06-02-2008 11:30 CDT
Last Modified:              06-20-2008 05:35 CDT
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Summary:                    [patch] Agent doesn't propagate device state changes
from underlying device.
Description: 
Given a SIP phone logged in with AgentLogin, and monitored with qualify, if
you remove the power on the phone (or, presumably, unplug it from the
network) Asterisk detects that the phone has become unavailable, but the
agent continues to receive calls, resulting in callers going into a black
hole.

Ideally, I believe that the agent should detect the state change on the
underlying device and change its own state to logged off, and therefore
generate a state change to CHANUNVAIL.  This would result in correct
hinting for the agent's state.
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---------------------------------------------------------------------- 
 davidw - 06-20-08 05:35  
---------------------------------------------------------------------- 
The test rig I normally use wasn't available, so I got one of the marketing
people who is involved in the internal procurement to apply and test the
patch.  He says:

"The agent is not logged off and also continues to receive calls. 

Below [attached] shows when I unplugged the phone, waited for it to be
unreachable and then queued a call, which was sent to the agent."

Looking at the patch, I wonder if you should be stripping -xxxxxx from
loginchan, before comparing. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
06-20-08 05:35  davidw         Note Added: 0089001                          
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