[asterisk-bugs] [Asterisk 0012898]: Asterisk crashes sometimes, when using Mixmonitor

noreply at bugs.digium.com noreply at bugs.digium.com
Thu Jun 19 10:23:40 CDT 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12898 
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Reported By:                edugs15
Assigned To:                
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Project:                    Asterisk
Issue ID:                   12898
Category:                   Applications/app_mixmonitor
Reproducibility:            random
Severity:                   crash
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.18 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             06-19-2008 10:17 CDT
Last Modified:              06-19-2008 10:23 CDT
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Summary:                    Asterisk crashes sometimes, when using Mixmonitor
Description: 
Hello,

I am using Asterisk 1.4.18.1, Zaptel 1.4.8, Libpri 1.4.3, Addons 1.4.5.
It's a Call Center with 30 agents running X-lite.

I am recording all calls by using Mixmonitor.

Since I've started using Mixmonitor, Asterisk crashes and restarts itself,
at least twice a day.

Is there a patch to fix this, for Asterisk 1.4.18.1 ?

I don't want to upgrade to 1.4.19 or 1.4.20, at least in this moment,
because I am using AgentCallbacklogin.

Could please help me with this issue ?

Thanks. 

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---------------------------------------------------------------------- 
 putnopvut - 06-19-08 10:23  
---------------------------------------------------------------------- 
Glad to help! What would work best here is if you can upload a backtrace
from when a crash occurs. For instructions on how to do this, see
doc/backtrace.txt in the Asterisk source directory. I have a feeling,
though, that given the intermittent nature of the crashes, that the use of
valgrind may be required to track down what's causing the issue. Should
that be the case, someone will notify you. The instructions for using
valgrind with Asterisk are in doc/valgrind.txt from the Asterisk source
directory.

By the way, I'm not sure I understand the connection you made between
1.4.19/1.4.20 and the use of AgentCallbackLogin. Have you found that
AgentCallbackLogin is not working properly in those versions? 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
06-19-08 10:23  putnopvut      Note Added: 0088918                          
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