[asterisk-bugs] [Asterisk 0012806]: Transfer if use AgentLogin func not prop. work

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12806 
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Reported By:                slavon
Assigned To:                
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Project:                    Asterisk
Issue ID:                   12806
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           SVN 
SVN Branch (only for SVN checkouts, not tarball releases):  1.4  
SVN Revision (number only!): 121076 
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             06-07-2008 01:40 CDT
Last Modified:              06-18-2008 07:24 CDT
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Summary:                    Transfer if use AgentLogin func not prop. work
Description: 
Hello.

my feature map
[featuremap]
blindxfer => *3
disconnect => *0
automon => *1
atxfer => *2

Have agent 1001 that login by AgentLogin function
Situation:
1. User call to Queue "BT"
2. Agent get call.
3. Agent try atend transfer (call *2... endcall=no in agents.conf)
4. Try transfer to num 204
5. 204 up line

NOW QUESTION:
1. If Agent Drop Line - call is transfer BUT in QUEUE_LOG not have any
messages about agent LOGOFF or CallEND then transfered call is end! 
BlackHole... (ps. out agent must describe all its logoff and logoff at any
transfer is bad idea)
2. If Agent not drop line  it cat call to *0 to dismiss transfer but it
CAN'T ACCEPT it by pressing any button to get next calls in queue...

I think need 
1. Add CallEnd queue log event (after its end at transfered end) and
logoff if agent drop line
2. Add feature map to accept atnd. transfer

Thanks!

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---------------------------------------------------------------------- 
 slavon - 06-18-08 07:24  
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hmmm... 

i comfirm that example 1 was wrong... i can't catch its again...

about example 2:
if i press *0 - call return alltime to agent...

in debug i see:
[Jun 18 15:57:02] DEBUG[17380] channel.c: Bridge stops bridging channels
Agent/1001 and Local/204 at office-mosk-1001,1
[Jun 18 15:57:02] DEBUG[17380] res_features.c: Feature interpret:
chan=Agent/1001, peer=Local/204 at office-mosk-1001,1, code=*0, sense=1,
features=4 dynamic=(null)
[Jun 18 15:57:02] DEBUG[17380] channel.c: Hanging up channel
'Local/204 at office-mosk-1001,1'

if agent drop line (put down phone) - the transfer was successful but in
Queue_log no information about transfer... simple end of call, but call
transfered by Asterisk feature...

i also try use *2 to complite transfer (its logic becouse i allready in
transfer init state and next use function must end use it or complite...)
and its try retransfer second side to therd side! wow! =) 

Issue History 
Date Modified   Username       Field                    Change               
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06-18-08 07:24  slavon         Note Added: 0088863                          
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