[asterisk-bugs] [Asterisk 0012806]: Transfer if use AgentLogin func not prop. work

noreply at bugs.digium.com noreply at bugs.digium.com
Tue Jun 10 17:54:00 CDT 2008


The following issue requires your FEEDBACK. 
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http://bugs.digium.com/view.php?id=12806 
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Reported By:                slavon
Assigned To:                
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Project:                    Asterisk
Issue ID:                   12806
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     feedback
Asterisk Version:           SVN 
SVN Branch (only for SVN checkouts, not tarball releases):  1.4  
SVN Revision (number only!): 121076 
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             06-07-2008 01:40 CDT
Last Modified:              06-10-2008 17:53 CDT
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Summary:                    Transfer if use AgentLogin func not prop. work
Description: 
Hello.

my feature map
[featuremap]
blindxfer => *3
disconnect => *0
automon => *1
atxfer => *2

Have agent 1001 that login by AgentLogin function
Situation:
1. User call to Queue "BT"
2. Agent get call.
3. Agent try atend transfer (call *2... endcall=no in agents.conf)
4. Try transfer to num 204
5. 204 up line

NOW QUESTION:
1. If Agent Drop Line - call is transfer BUT in QUEUE_LOG not have any
messages about agent LOGOFF or CallEND then transfered call is end! 
BlackHole... (ps. out agent must describe all its logoff and logoff at any
transfer is bad idea)
2. If Agent not drop line  it cat call to *0 to dismiss transfer but it
CAN'T ACCEPT it by pressing any button to get next calls in queue...

I think need 
1. Add CallEnd queue log event (after its end at transfered end) and
logoff if agent drop line
2. Add feature map to accept atnd. transfer

Thanks!

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Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
06-10-08 17:53  putnopvut      Status                   new => feedback     
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