[asterisk-bugs] [Asterisk 0012754]: Autologoff is not working properly

noreply at bugs.digium.com noreply at bugs.digium.com
Wed Jun 4 02:12:36 CDT 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12754 
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Reported By:                Rodrigo
Assigned To:                
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Project:                    Asterisk
Issue ID:                   12754
Category:                   Channels/chan_agent
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     ready for testing
Asterisk Version:           1.4.20.1 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             05-29-2008 10:01 CDT
Last Modified:              06-04-2008 02:12 CDT
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Summary:                    Autologoff is not working properly
Description: 
Hello,
 
I have one asterisk 1.4.20.1 setup with one queue and various agents, in
which the autologoff parameter is set in agents.conf

The problem is that only logs off the agent if and only if the caller
hangs up while the call is at the agent; if the call goes through the queue
and passes to the next agent, then it does not log off anybody.

I think it could be some trouble relationed with timing of the
queue/autologoff but I have been making throughout testing with no final
evidence.
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---------------------------------------------------------------------- 
 Rodrigo - 06-04-08 02:12  
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Thank you, I will be testing it ASAP. As results come I will keep you up to
date. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
06-04-08 02:12  Rodrigo        Note Added: 0087772                          
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