[asterisk-bugs] [Asterisk 0012771]: [patch] Bogus <member> is still 'Not in Use' warnings for AgentLogin'ed agents.

Asterisk Bug Tracker noreply at bugs.digium.com
Tue Jul 29 08:42:09 CDT 2008


The following issue has been set as RELATED TO issue 0012680. 
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http://bugs.digium.com/view.php?id=12771 
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Reported By:                davidw
Assigned To:                svnbot
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Project:                    Asterisk
Issue ID:                   12771
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   tweak
Priority:                   normal
Status:                     closed
Asterisk Version:           1.4.20.1 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
Resolution:                 fixed
Fixed in Version:           
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Date Submitted:             2008-06-02 09:57 CDT
Last Modified:              2008-07-29 08:41 CDT
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Summary:                    [patch] Bogus <member> is still 'Not in Use' 
warnings for AgentLogin'ed agents.
Description: 
Asterisk seems to correctly know when an AgentLogin type agent is busy on a
call, however every time our agent gets a call, we get a message like:

WARNING[16777] app_queue.c: The device state of this queue member,
Anonymous, is still 'Not in Use' when it probably should not be! Please
check UPGRADE.txt for correct configuration settings.

We've tried to get good presence information from the SIP phones that are
logging in as the agents, but haven't found a recipe that does achieves
this for outgoing calls.  However, this should be irrelevant as it is the
Agent itself whose state matters, not that of the SIP phone.  Moreover, for
AgentLogin, the busy state on the phone wouldn't change for each call, but
would cover the whole logged in period.

======================================================================
Relationships       ID      Summary
----------------------------------------------------------------------
related to          0012773 [patch] Agent doesn't propagate device ...
related to          0012772 Trunk version of chan_sip significantly...
related to          0012680 Extension state change random delay
====================================================================== 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2008-07-29 08:41 snuffy         Relationship added       related to 0012680  
======================================================================




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