[asterisk-bugs] [Asterisk 0012771]: Bogus <member> is still 'Not in Use' warnings for AgentLogin'ed agents.
noreply at bugs.digium.com
noreply at bugs.digium.com
Fri Jul 11 11:34:25 CDT 2008
A NOTE has been added to this issue.
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http://bugs.digium.com/view.php?id=12771
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Reported By: davidw
Assigned To:
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Project: Asterisk
Issue ID: 12771
Category: Applications/app_queue
Reproducibility: always
Severity: tweak
Priority: normal
Status: new
Asterisk Version: 1.4.20.1
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!):
Disclaimer on File?: N/A
Request Review:
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Date Submitted: 06-02-2008 09:57 CDT
Last Modified: 07-11-2008 11:34 CDT
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Summary: Bogus <member> is still 'Not in Use' warnings for
AgentLogin'ed agents.
Description:
Asterisk seems to correctly know when an AgentLogin type agent is busy on a
call, however every time our agent gets a call, we get a message like:
WARNING[16777] app_queue.c: The device state of this queue member,
Anonymous, is still 'Not in Use' when it probably should not be! Please
check UPGRADE.txt for correct configuration settings.
We've tried to get good presence information from the SIP phones that are
logging in as the agents, but haven't found a recipe that does achieves
this for outgoing calls. However, this should be irrelevant as it is the
Agent itself whose state matters, not that of the SIP phone. Moreover, for
AgentLogin, the busy state on the phone wouldn't change for each call, but
would cover the whole logged in period.
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Relationships ID Summary
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duplicate of 0012773 [patch] Agent doesn't propagate device ...
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Corydon76 - 07-11-08 11:34
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Okay, I didn't want to have to do that, but it seems I have no choice but
to check the channel list everytime there's a '-' passed in the devicename.
New patch uploaded.
Issue History
Date Modified Username Field Change
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07-11-08 11:34 Corydon76 Note Added: 0090095
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