[asterisk-bugs] [Asterisk 0012771]: Bogus <member> is still 'Not in Use' warnings for AgentLogin'ed agents.

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12771 
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Reported By:                davidw
Assigned To:                
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Project:                    Asterisk
Issue ID:                   12771
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   tweak
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.20.1 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             06-02-2008 09:57 CDT
Last Modified:              07-11-2008 07:25 CDT
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Summary:                    Bogus <member> is still 'Not in Use'  warnings for
AgentLogin'ed agents.
Description: 
Asterisk seems to correctly know when an AgentLogin type agent is busy on a
call, however every time our agent gets a call, we get a message like:

WARNING[16777] app_queue.c: The device state of this queue member,
Anonymous, is still 'Not in Use' when it probably should not be! Please
check UPGRADE.txt for correct configuration settings.

We've tried to get good presence information from the SIP phones that are
logging in as the agents, but haven't found a recipe that does achieves
this for outgoing calls.  However, this should be irrelevant as it is the
Agent itself whose state matters, not that of the SIP phone.  Moreover, for
AgentLogin, the busy state on the phone wouldn't change for each call, but
would cover the whole logged in period.

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Relationships       ID      Summary
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duplicate of        0012773 [patch] Agent doesn't propagate device ...
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---------------------------------------------------------------------- 
 jvandal - 07-11-08 07:25  
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Corydon76:  After made lots of debugging, each time a DeviceState is
queued, we notice that it try to resolve (DNS) all hosts and timeout after
http://bugs.digium.com/view.php?id=14#20 seconds...

Channel is SIP/1233-0b123abc ... 

With r96575 :  lookup for 123-0b123abc .. timeout ... 123 (no query..
local peer/user) ...

without r96575:   lookup for 123 (no query... peer/user)


Now when I check with tcpdump on port 53, we now have ZERO query... with
'r96575' we have about 5-10 queries per seconds.


The problem we have is that if we revert the patch, all username that
contain a - will not be able to get proper status. (Ex.
SIP/1234-OUT-0b123abc will lookup only for 1234 instead of 1234-OUT).

I think that 9668 need to be re-open and continue 'thread' on this ticket. 

Issue History 
Date Modified   Username       Field                    Change               
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07-11-08 07:25  jvandal        Note Added: 0090075                          
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