[asterisk-bugs] [Asterisk 0013015]: Unable to access voicemail option zero (0) in order to record greeting messages

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=13015 
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Reported By:                richardpyne
Assigned To:                
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Project:                    Asterisk
Issue ID:                   13015
Category:                   Applications/app_voicemail
Reproducibility:            always
Severity:                   feature
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.17 
SVN Branch (only for SVN checkouts, not tarball releases):  1.4  
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             07-07-2008 15:05 CDT
Last Modified:              07-07-2008 15:10 CDT
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Summary:                    Unable to access voicemail option zero (0) in order
to record greeting messages
Description: 
Whenever I hit zero for mailbox option, the process ends and I am "kicked
out". I am using Asterisk 1.4.

Asterisk CLI message:
-- Executing [*97 at synmarketing:1] Answer("SIP/454-b6543ee8", "") in new
stack
    -- Executing [*97 at synmarketing:2] Wait("SIP/454-b6543ee8", "1") in new
stack
    -- Executing [*97 at synmarketing:3] Macro("SIP/454-b6543ee8",
"user-callerid") in new stack
    -- Executing [*97 at synmarketing:4] Macro("SIP/454-b6543ee8",
"get-vmcontext|9057403154") in new stack
    -- Executing [*97 at synmarketing:5] VoiceMailMain("SIP/454-b6543ee8",
"454 at default") in new stack
    -- <SIP/454-b6543ee8> Playing 'vm-login' (language 'en')
    -- <SIP/454-b6543ee8> Playing 'vm-password' (language 'en')
    -- <SIP/454-b6543ee8> Playing 'vm-youhave' (language 'en')
    -- <SIP/454-b6543ee8> Playing 'vm-no' (language 'en')
    -- <SIP/454-b6543ee8> Playing 'vm-messages' (language 'en')
    -- <SIP/454-b6543ee8> Playing 'vm-opts' (language 'en')
    -- <SIP/454-b6543ee8> Playing 'vm-tmpexists' (language 'en')
    == Spawn extension (synmarketing, *97, 5) exited non-zero on
'SIP/454-b6543ee8'
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---------------------------------------------------------------------- 
 richardpyne - 07-07-08 15:10  
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This happens whenever a user records a temporary greeting and then goes
back to access the mailbox options. I fix this by simply deleting the all
the .wav & .WAV files. But I need to know why it happens and how to prevent
it.

Any ideas please?

Thanks,
Richard. 

Issue History 
Date Modified   Username       Field                    Change               
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07-07-08 15:10  richardpyne    Note Added: 0089853                          
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