[asterisk-bugs] [Asterisk 0012992]: Queues not reporting agent status correctly

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12992 
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Reported By:                edugs15
Assigned To:                
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Project:                    Asterisk
Issue ID:                   12992
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.21 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             07-04-2008 08:21 CDT
Last Modified:              07-05-2008 10:06 CDT
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Summary:                    Queues not reporting agent status correctly
Description: 
Hello,

something very strange started to happen with my queues, and it seems it
was after restarting Asterisk.

Queues do not report agent status correctly.

For example :

- Agent receives a call from queue, and queue do not report busy (only
report busy if I make reload app_queue.so during the call).

- When in busy, if agent hangs up, queue do not recognize it as not in use
(only recognize if I make reload app_queue.so during the call).

I've seen some old issues, and so I tried to reload modules, as bellow :

module reload chan_zap.so
module reload chan_sip.so
module reload chan_agent.so
module reload app_queue.so

But it didn't help.


Could anyone help me please ? I am very concerned about it.


Thanks.

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Relationships       ID      Summary
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duplicate of        0012773 [patch] Agent doesn't propagate device ...
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---------------------------------------------------------------------- 
 Corydon76 - 07-05-08 10:06  
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This issue is a duplicate of http://bugs.digium.com/view.php?id=12773.  Please
try the patch located there
and report results. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
07-05-08 10:06  Corydon76      Note Added: 0089771                          
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