[asterisk-bugs] [Asterisk 0012992]: Queues not reporting agent status correctly

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=12992 
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Reported By:                edugs15
Assigned To:                
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Project:                    Asterisk
Issue ID:                   12992
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.21 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             07-04-2008 08:21 CDT
Last Modified:              07-04-2008 14:41 CDT
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Summary:                    Queues not reporting agent status correctly
Description: 
Hello,

something very strange started to happen with my queues, and it seems it
was after restarting Asterisk.

Queues do not report agent status correctly.

For example :

- Agent receives a call from queue, and queue do not report busy (only
report busy if I make reload app_queue.so during the call).

- When in busy, if agent hangs up, queue do not recognize it as not in use
(only recognize if I make reload app_queue.so during the call).

I've seen some old issues, and so I tried to reload modules, as bellow :

module reload chan_zap.so
module reload chan_sip.so
module reload chan_agent.so
module reload app_queue.so

But it didn't help.


Could anyone help me please ? I am very concerned about it.


Thanks.

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---------------------------------------------------------------------- 
 edugs15 - 07-04-08 14:41  
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In addition,

If I don't make reload app_queue.so, it takes a long time for the members
move back into the "not in use", from the "busy" state, or into the "busy",
from the "not in use" state. 

Issue History 
Date Modified   Username       Field                    Change               
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07-04-08 14:41  edugs15        Note Added: 0089757                          
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