[asterisk-bugs] [Asterisk 0011854]: The ring option in queue doesn't work if no audio has been played previously on the channel

noreply at bugs.digium.com noreply at bugs.digium.com
Mon Jan 28 14:35:10 CST 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=11854 
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Reported By:                daryll
Assigned To:                putnopvut
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Project:                    Asterisk
Issue ID:                   11854
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     assigned
Asterisk Version:           1.4.17 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             01-27-2008 22:11 CST
Last Modified:              01-28-2008 14:35 CST
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Summary:                    The ring option in queue doesn't work if no audio
has been played previously on the channel
Description: 

My dial plan answers the phone and immediately drops the call in to a
queue with the flags tr.

The caller doesn't hear any ring tone as they should.

If I add
Playback(silence/1)
prior to the queue call, then the ring signal is sent.

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---------------------------------------------------------------------- 
 putnopvut - 01-28-08 14:35  
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I am unable to reproduce this locally. In all configurations I tried, the
'r' option successfully produced ringing for the caller. I also was using
SIP phones.

There is most likely a setting in either queues.conf or sip.conf which is
causing this to happen. If we can isolate which setting it is, then perhaps
we can determine what a fix is. Could you please upload your queues.conf
and sip.conf so I can attempt reproducing with the same configuration as
you? Thanks. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
01-28-08 14:35  putnopvut      Note Added: 0081291                          
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