[asterisk-bugs] [Asterisk 0011716]: Attended transfer completes but keeps the zap channel with music on hold

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=11716 
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Reported By:                matheusrossato
Assigned To:                
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Project:                    Asterisk
Issue ID:                   11716
Category:                   Channels/chan_sip/Transfers
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     feedback
Asterisk Version:           1.4.17 
SVN Branch (only for SVN checkouts, not tarball releases): N/A  
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             01-09-2008 12:01 CST
Last Modified:              01-09-2008 12:40 CST
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Summary:                    Attended transfer completes but keeps the zap
channel with music on hold
Description: 
When doing an attended transfer in Asterisk the zap channel with the
customer is placed on hold, the operator talks with the closer. However
when the operator sends the call to the closer, the call is brigded but the
customer in the zap channel keeps in the music on hold. Attached is a SIP
Debug from asterisk where you can see that the music on hold only stops on
zap channel after the call is hangup.
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---------------------------------------------------------------------- 
 matheusrossato - 01-09-08 12:40  
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Asterisk(172.25.1.226) is the gateway for genesys sip server(172.20.0.38).
The 106 is an operator in genesys that placed a call to a customer
00111111004884195169008441311. When the call is answered by the customer
the operator transfers the call to the closer, however the transfer is
mainly managed by genesys sip server. This operation works fine with
Asterisk 1.4.5 and earliers, from Asterisk 1.4.13 to 1.4.17 it has this
behavior. Also I attached a sip debug with asterisk 1.4.4 for the same
operation. 

Let me know if you need more info. 

Issue History 
Date Modified   Username       Field                    Change               
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01-09-08 12:40  matheusrossato Note Added: 0076583                          
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