[asterisk-bugs] [Asterisk 0011603]: Queue and Transfer using Local channel

noreply at bugs.digium.com noreply at bugs.digium.com
Fri Jan 4 10:02:32 CST 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=11603 
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Reported By:                acidv
Assigned To:                
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Project:                    Asterisk
Issue ID:                   11603
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.15  
SVN Branch (only for SVN checkouts, not tarball releases): N/A  
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             12-19-2007 12:18 CST
Last Modified:              01-04-2008 10:02 CST
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Summary:                    Queue and Transfer using Local channel
Description: 
I have setup Queue with some agents using SIP phones. I use Local channel
with /n option.

If an agent transfers an answered ACD call to another extension the
original agent remains in use and cannot receive any more ACD calls until
the transferred call is torn down.

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Relationships       ID      Summary
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has duplicate       0011604 Queue and Transfer using Local channel
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---------------------------------------------------------------------- 
 putnopvut - 01-04-08 10:02  
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jvandal:

The branch will account for members defined in queues.conf, realtime,
through the dialplan, through the manager, and through the CLI. When I have
completed the changes and merged them into trunk, I will update the
necessary documentation areas to indicate how this is accomplished.

As far as progress on this branch goes, it appears to correctly monitor
the secondary device specified in my small tests, but reloads currently
cause big problems, so there's still work to be done in that regard. 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
01-04-08 10:02  putnopvut      Note Added: 0076282                          
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