[asterisk-bugs] [Asterisk 0011603]: Queue and Transfer using Local channel

[noreply at bugs.digium.com]

A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=11603 
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Reported By:                acidv
Assigned To:                
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Project:                    Asterisk
Issue ID:                   11603
Category:                   Applications/app_queue
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     new
Asterisk Version:           1.4.15  
SVN Branch (only for SVN checkouts, not tarball releases): N/A  
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             12-19-2007 12:18 CST
Last Modified:              01-03-2008 16:12 CST
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Summary:                    Queue and Transfer using Local channel
Description: 
I have setup Queue with some agents using SIP phones. I use Local channel
with /n option.

If an agent transfers an answered ACD call to another extension the
original agent remains in use and cannot receive any more ACD calls until
the transferred call is torn down.

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Relationships       ID      Summary
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has duplicate       0011604 Queue and Transfer using Local channel
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---------------------------------------------------------------------- 
 rwjblue - 01-03-08 16:12  
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I just ran across this issue. Have you had a chance to determine whether
app_queue can be modified to look at the actual device state?  At this
point I will be making some dialplan changes to use SIP channel directly,
but I would definitely prefer to use Local channels (so I can do more logic
before sending the call). 

Issue History 
Date Modified   Username       Field                    Change               
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01-03-08 16:12  rwjblue        Note Added: 0076270                          
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