[asterisk-bugs] [Asterisk-GUI 0011965]: Feature for Asterisk-GUI Queue Calls to Agents

noreply at bugs.digium.com noreply at bugs.digium.com
Mon Feb 25 12:13:16 CST 2008


The following issue has been CLOSED 
====================================================================== 
http://bugs.digium.com/view.php?id=11965 
====================================================================== 
Reported By:                timeshell
Assigned To:                bkruse
====================================================================== 
Project:                    Asterisk-GUI
Issue ID:                   11965
Category:                   New/Feature
Reproducibility:            N/A
Severity:                   feature
Priority:                   normal
Status:                     closed
Asterisk Version:           1.4.17 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
Resolution:                 open
Fixed in Version:           
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Date Submitted:             02-10-2008 01:35 CST
Last Modified:              02-25-2008 12:13 CST
====================================================================== 
Summary:                    Feature for Asterisk-GUI Queue Calls to Agents
Description: 
Minor alteration to macro_stdexten to check ${Queue}=True to determine
whether to bypass regular extension management for an incoming call from a
queue to an Agent so that the queued call does not route to busy, or
voicemail when the call either times out or is rejected by the agent.

The queues.html page has had the feature added to manage the queue entry
in extensions.conf to set the variable as 
[default]
exten=xxxx,1,Set(__Queue=True)
exten=xxxx,2,Queue(${EXTEN})
====================================================================== 

---------------------------------------------------------------------- 
 bkruse - 02-25-08 12:13  
---------------------------------------------------------------------- 
Closing for now.

I will think about this, though it could get a little tricky.

The ultimate idea would be to do it with the least amount of hacks
(setting specific channel variables per call if coming from a Queue) and
maybe finding an asterisk flag to do so on the incoming call, or when they
enter a queue.

-bk 

Issue History 
Date Modified   Username       Field                    Change               
====================================================================== 
02-25-08 12:13  bkruse         Status                   assigned => closed  
02-25-08 12:13  bkruse         Note Added: 0082871                          
======================================================================




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