[asterisk-bugs] [Asterisk 0011950]: Bug or Miss-Configuration??

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The following issue has been RESOLVED. 
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http://bugs.digium.com/view.php?id=11950 
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Reported By:                go4calls
Assigned To:                russell
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Project:                    Asterisk
Issue ID:                   11950
Category:                   Addons/cdr_addon_mysql
Reproducibility:            always
Severity:                   minor
Priority:                   normal
Status:                     resolved
Asterisk Version:           1.2.24 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
Resolution:                 no change required
Fixed in Version:           
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Date Submitted:             02-07-2008 16:22 CST
Last Modified:              02-07-2008 18:40 CST
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Summary:                    Bug or Miss-Configuration??
Description: 
Good Day All,
 
We are facing problem thats calls hanged in Asterisk for more than 1, 2
hrs. The canreinvite=no and rtptimeout=60 but also the calls hanged for
such big duration.
I don't know if this is Bug or some wrong configuration.

 
Problem: 2,3 Calls daily hanged in asterisk and when it disconnected it
comes with high duration more than 2 and 5 hrs. Which made customer balance
in negative. We have developed our own billing system and we already using
the following extensions to limit the call duration.
 
[prepaid]
exten => _x.,1,Set(UserN=${CALLERID})
exten => _x.,2,Set(CalledNum=${EXTEN})
exten => _x.,3,Set(Stime=${DATETIME})
exten => _x.,4,Set(CID=${CALLERID})
exten => _x.,5,Set(HCA=${HANGUPCAUSE})
exten => _x.,6,Set(Cun=${UNIQUEID})
exten => _x.,7,AGI(routing.pl)
exten => _x.,8,Set(TIMEOUT(absolute)=${TMO})
exten => _x.,9,Dial(SIP/${CNUM}@${CAIP})
exten => h,1,DeadAGI(stop.pl)
 
Here us MySQL CDR which show billsec 5209 sec which is totally wrong the
customer dialed the number but it was not connected.
 
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---------------------------------------------------------------------- 
 russell - 02-07-08 18:40  
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Please use the user support areas (asterisk-users mailing list, #asterisk
on IRC) to get help with figuring out where your issue is. 

Issue History 
Date Modified   Username       Field                    Change               
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02-07-08 18:40  russell        Note Added: 0081893                          
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