[asterisk-bugs] [Asterisk 0013481]: Agent state not updating using both dynamic and direct agents.

Tue Dec 9 08:05:55 CST 2008

The following issue has been set as RELATED TO issue 0012492. 
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http://bugs.digium.com/view.php?id=13481 
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Reported By:                DougUDI
Assigned To:                
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Project:                    Asterisk
Issue ID:                   13481
Category:                   Applications/app_queue
Reproducibility:            sometimes
Severity:                   major
Priority:                   normal
Status:                     closed
Asterisk Version:           1.4.21.2 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
Resolution:                 no change required
Fixed in Version:           
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Date Submitted:             2008-09-15 03:13 CDT
Last Modified:              2008-12-09 08:05 CST
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Summary:                    Agent state not updating using both dynamic and
direct agents.
Description: 
Hi

We have a problem where the agent states do not update correctly and will
show "not in use" when the agents are on a call. Originally we used dynamic
agents and state_interface patch. Because state_interface is a back port we
reverted to direct SIP agents and have the problem here as well. From this
it is safe to assume that this problem is not being caused by this patch.
The queue app sends second and 3rd calls to the agents even when set to
limit 1 call due to the fact that the queue assumes the agent is "not in
use"
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Relationships       ID      Summary
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related to          0012970 Agent Status and outgoing calls
related to          0012492 State problems on queues with Direct an...
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Issue History 
Date Modified    Username       Field                    Change               
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2008-12-09 08:05 blitzrage      Relationship added       related to 0012492  
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