[asterisk-bugs] [Asterisk 0013209]: DTMF RFC2833 via SIP is not working

Asterisk Bug Tracker noreply at bugs.digium.com
Wed Dec 3 15:08:43 CST 2008


A NOTE has been added to this issue. 
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http://bugs.digium.com/view.php?id=13209 
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Reported By:                ip-rob
Assigned To:                file
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Project:                    Asterisk
Issue ID:                   13209
Category:                   Channels/chan_sip/General
Reproducibility:            always
Severity:                   major
Priority:                   normal
Status:                     assigned
Asterisk Version:           1.4.21.2 
SVN Branch (only for SVN checkouts, not tarball releases): N/A 
SVN Revision (number only!):  
Disclaimer on File?:        N/A 
Request Review:              
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Date Submitted:             2008-07-31 08:23 CDT
Last Modified:              2008-12-03 15:08 CST
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Summary:                    DTMF RFC2833 via SIP is not working
Description: 
Using provider bandwidth.com which support RFC2833.  Configure outbound
trunk to use dtmfmode=rfc2833 and we receive double digits on a different
asterisk servers IVR.  American Express IVR does not accept any digits
(used main customer service line to test entering credit card number). 
Other IVR functions do not work.

Changing to inband works but inband should not be required by
bandwidth.com, they support rfc2833.

Configuration is using SIP devices and SIP trunks only.  A search in issue
tracker found similar problems in January of 2008 but no currently open
issues.
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---------------------------------------------------------------------- 
 (0095750) bujones (reporter) - 2008-12-03 15:08
 http://bugs.digium.com/view.php?id=13209#c95750 
---------------------------------------------------------------------- 
Forgot to mention. While on a call with Bandwidth.com support they were
testing the issue on their end. When the support rep dialed the number I
could hear the digits and that all worked correctly. When he started to
dial a digit to go into the menu I heard at least 6 repeats of each digit.
The the line quality was nearly unintelligible. He called me back and the
call was ok and I asked him to do the test again and the same thing
happened. I don't know if this helps. 

Issue History 
Date Modified    Username       Field                    Change               
====================================================================== 
2008-12-03 15:08 bujones        Note Added: 0095750                          
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